New forms and processes

A range of form and process changes were introduced, effective October 2018, to prepare for our transition to a digital processing environment.

COMBINED LEAVE APPLICATION FORMS There is now one combined form for a leave application, with sections to be completed by both employer and employee. This means that online applications through the employer portal are no longer available. However, the new process is simpler for all and will facilitate faster processing. Download resources:

NEW LEAVE CANCELLATION FORM AND PROCESS Previously, employers were only required to email details of a cancellation to us. However, on many occasions, missing data has delayed processing. To overcome this, there is now a simple form to complete for reporting leave payment cancellations. Download resources:

IMPROVEMENTS TO THE LEVY ADVICE FORM The levy advice form now has automatic prompts to help employers complete it accurately, which contributes to faster processing times. It is available from the Employer Resources section of our website. If you require support using any of the new forms and processes, please contact us.